Whether you need to check your mailing address or request a new card, the Viva Member Portal is a great one-stop place to handle your account needs.
View a list of your summarized medical and prescription claims.
View an electronic copy of your explanation of benefits for medical claims under your plan. These notices give you a summary of your claims and costs.
The Viva Member Portal allows you to easily manage your account. Helpful features include the ability to check your mailing address, see an electronic version of your member card, request a new member card, and find Viva member services phone numbers easily.
Easily view a list of your medical and prescription claims and any details you may need to know including provider, copays, coinsurance, and amount paid by your plan.
View explanations of benefits for medical claims and understand what service was provided, what charges were made, covered and not covered, and how to appeal a decision.